Privacy Policy

This Privacy Policy explains how Arizona Sips Different ("we", "our", or "us") collects, uses, and shares information when you use the Arizona Wine mobile app, the related website, and connected services.

This policy is intended to align with the data disclosures published for Sips Different in the Apple App Store and Google Play.

Information We Collect

Account information: When you create an account, we collect information such as your email address, password, and optional profile details (for example first name, last name, birthday, and wine preferences).

Support requests: If you contact support, we collect your name, email address, platform, and the details you provide about your issue.

Ticket and event information: If you purchase or hold event tickets, we process and store ticket ownership, event details, scan history, and transfer activity.

Payment information: Payments are processed by Stripe. We do not store full payment card numbers in Arizona Sips Different systems. We do store payment status and payment intent identifiers needed to fulfill purchases and prevent duplicate issuance.

Location and geofence data: With your permission, the app collects location data (including in the background) and geofence activity to support location-aware experiences.

Health and fitness-related data (motion/activity): The app accesses motion/activity signals from your device (for example, motion state used by background geolocation workflows) to improve location accuracy and battery efficiency. We do not collect medical records, diagnosis information, treatment information, or HealthKit/Health Connect profile data.

Device and notification data: We collect device identifiers, app/device metadata, and push notification tokens to enable app functionality and messaging.

Usage and diagnostics: We use Firebase tools for analytics and crash reporting to improve reliability and app performance.

Data Categories and Purposes

  • Contact Info (for example, name and email): account creation, support, and service communications.
  • Location Data (coarse, precise, and background where enabled): nearby winery/event discovery, geofence experiences, and location-based notifications.
  • Identifiers (for example, user ID and device ID): account integrity, ticket ownership, fraud prevention, and service reliability.
  • Usage Data (product interaction): analytics, feature improvement, and quality monitoring.
  • Diagnostics (crash and performance data): troubleshooting, stability, and performance improvements.
  • Health Data (motion/activity signals): background location quality and battery optimization only.

How We Use Information

  • Provide and maintain core app features, including authentication and account management.
  • Issue, validate, and manage event tickets, including scans and transfers.
  • Process purchases and payment confirmations.
  • Deliver location-based features and notifications you enable.
  • Use motion/activity signals to improve location accuracy and battery efficiency.
  • Respond to support requests and communicate about your account or activity.
  • Monitor, troubleshoot, and improve the app through diagnostics and analytics.

How We Share Information

We may share information with trusted service providers that support our operations, including:

  • Stripe (payment processing and receipts)
  • Firebase (analytics, crash reporting, and push messaging)
  • Lighthouse Proximity Engine (location, geofence, and notification infrastructure)

We do not sell personal information. We do not share health-related data for advertising purposes.

We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.

Location Permissions

The app may request foreground and background location access. You can manage location permissions in your device settings at any time. Disabling location permissions may limit some app functionality.

Health Data Disclosure

The app accesses device motion/activity data to support background geolocation quality, including improved movement detection and battery efficiency. This may be treated as health/fitness-related data by some app store taxonomies.

We use this data only to operate app functionality described in this policy. We do not use this data to infer medical conditions, provide medical advice, or create advertising profiles.

You can control this access in your device settings by revoking Motion & Fitness permissions (iOS) and/or location permissions. If disabled, certain location-aware features may be limited.

Data Retention

We retain personal information for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

  • You can update profile information from within the app where available.
  • You can disable push notifications in your device settings.
  • You can disable location access in your device settings.
  • You can contact us to request account-related help or data assistance.

Security

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update this page and may provide additional notice when appropriate.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us through the Arizona Sips Different support page.